Spa Services
This very specific area of expertise is essential to your spa guest’s experience. Providing exceptional services is the staple of your spa business and will be the key to returning guests and referrals for years to come.
MENU & RETAIL DEVELOPMENT – We will assist you in choosing
the service menu and product lines that will best compliment your market
and your vision. Your menu and products will set the experience and tone
for your spa beyond its aesthetics and is an important decision to make
early on in new spa development or can be re-launched in an existing spa
for an exciting re-grand opening! We will assist you with pricing and
inventory needs to support your menu of services.
- EXISTING PROVIDER AUDITS – Your technicians can make or break
your business. We will perform an evaluation of your existing providers
and the services they offer through a structured mystery shopping process.
A report and recommendations will be provided.
- SPA PROVIDER TRAINING & DEVELOPMENT – Consistency and
excellence will be taught in the CSSG spa provider training. The goal
will be to have your technicians provide flawless services that include
signature touches from your spa within the framework of your product
line protocols. We can work with individual technicians or with a group. CSSG University - Spa Services
click here for a downloadable brochure
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