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It's your business.
It's ours to make your business more successful. |
See us at these upcoming events:
- Club Industry Chicago, October 15-18
- Medical Fitness Association, San Antonio, TX Dec 3-6
- IHRSA 2009 San Francisco, March 17-19
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 We specialize in new fitness center and spa start-ups and deliver turn-around strategies for existing business, as well. We accomplish this synergy by providing a group of select industry Specialists who have at least 10 years of experience in their area of expertise. Between all of the CSSG Specialists, we have been involved in over 200 fitness centers and spas worldwide.
Our award-winning consultants help to deliver bottom line results for your club or spa, or for clubs under development. With proven performance in hundreds of selected facilities worldwide, you can rely on the depth of our experience to guide you towards business success.
Although our processes, tools and systems are turn-key, we customize solutions so that you will exceed your goals. No “club-in-a-box” or “spa-in-a-box” here. We provide professional, imaginative, and unique support to help execute your business strategy.
Vision.
 The Club Synergy Group Specialists are trained and experienced listeners, with a focus on action, implementation and fiscal accountability. Your vision drives our solution designs.
Education.
Those clubs that provide better service with better trained, happier staff will gain a stronger share of any market, attracting people that may not have typically joined a club in the past. The return on investing in training and development for your front line, your supervisors and your managers has been proven to exceed any gains from investing in other physical resources, i.e. equipment and marketing. That’s not to say those factors are not important. Rather, by providing learning for your team, your most valuable resource in day-to-day operations, your team will achieve more.
Support
Together we will create the conditions for your success by focusing on five critical leadership areas: strategic thinking, business results, operational organization and processes, people leadership, and individual effectiveness. Our goal is to empower you and your team for long-term sustainability. We meet you and your team where you are and move you to where you want to be.
Results
Your success is our first priority. If you’re already doing well, we will work with you to propel your business to the next level. Or maybe it’s time to completely remake your brand and operations to uniquely position yourself against other clubs in your area. Thinking about growing into other markets? Let’s go. We’ll navigate the way with you.
“Unless you change something today, don’t expect tomorrow to be different”
– Bonnie Patrick Mattalian, President – Club & Spa Synergy Group |
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