Bonnie Patrick Mattalian
President, Operations and Development Specialist
bmattalian@ClubSynergyGroup.com

A recognized industry veteran with 23 years of experience in clubs and spas across the US and around the world, Bonnie Patrick Mattalian brings a wealth of knowledge and experience to any project.

A recipient of the Club Industry/Life Fitness Distinguished Businesswoman’s Award, her resume includes hands-on operational start-up and turnarounds of more than 40 facilities, with an emphasis on strategic and fiscal responsibility, systems implementation, performance improvement, member experience, and staff development. She acted in a national capacity for The Fitness Company, overseeing training and education for General Managers and front line staff in their facilities in 13 different states. She also was responsible for the development of the Spa Division for the company, and assumed project manager status for the start up and development of the Medical Wellness Division. As General Manager of the company’s flagship club at the World Trade Center, Mattalian led the club to uprecedented successful operations and proftability. Sadly, the club was destroyed in the tragedy of 9/11.

Mattalian received acclaim for two NOVA 7 finalist awards for club design and integrated clinical exercise programming as Project Manager for FitCare LifeCenter by Doylestown Hospital. She also helped to develop the successful Silk Day Spa in New York City, the third largest day spa in Manhattan. Other projects of note include the Club at Woodbridge, Plus One (nationally), various hospital-based clubs, Excel Health and Spa, Ethos Fitness + Spa for Women, and over 30 others.

As Principal and Owner of the Club and Spa Synergy Group comprised of selected industry consultants, Mattalian recently was selected by Club Insider News as one of the top 7 consultants in the fitness business.

Currently Mattalian is launching a new program for improving club performance. Based on the Human Performance Improvement Model from ASTD, the process helps deliver bottom line results to clubs by presenting data on gaps, defining barriers to success and identifying potential solutions. The same process has been implemented by many Fortune 500 Companies including Dell Computers, Progressive Insurance and Microsoft, resulting in an increase in business performance of 300-700%.

Mattalian is a contributing author for many major industry publications, including Club Industry, Peak Performance, Club Insider News, and has presented at IHRSA 2006 and for The Medical Fitness Association. Her work has been highlighted in The Wall Street Journal, USA Today, Club Success and Shape Magazine.

Community volunteerism is an important part of Mattalian’s philosophy, as is evidenced by her work with abandoned and abused children, forming community block watches, and leading the effort to successfully raise $300,000 for a local girl who needed a heart transplant. Although she no longer performs, Mattalian is active with the Broadway community, assisting dancers transitioning careers as a mentor and role model.

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