Club & Spa Synergy Group

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Online Needs Assessment

Defining Your Needs ... New Spa

Please answer all questions that are applicable to you:
Your Name:		Your Position/Role:
Club/Spa/Organization:
Address:
City:		State: Zip:
Phone:		E-mail:
Web Site:
I am inquiring for:	A single location	Multiple locations
My facility(ies) is/are best described as:	Day Spa Only Wellness Center Medical Spa Other:	Destination Spa Fitness Center with Day Spa Resort/Hotel

Operations / Development
I have a clear vision/mission for my spa	Yes No
Have you chosen your location?	Yes No
If yes, what is the size/square footage of your facility?
Have you completed a feasibility study?	Yes No
Is your financing in place?	Yes No
Is your pre-opening and first quarter budget finalized?	Yes No
Do you have a comprehensive timeline and checklist in place?	Yes No
Have you hired a Spa Director?	Yes No
Please check off the core services you would like to have on your menu:	Skin Care Manicure Body Treatments Medical Treatments	Massage Pedicure Water Therapy Hair Services
	Other:
Is your design complete?	Yes No
How many treatment rooms or service areas will you have?
Have you chosen your retail and service products?	Yes No
If yes, please list:
Have you chosen your spa equipment?	Yes No
What is your projected opening date?
What are the greatest challenges with your plan?

Marketing
Have you done a competitive analysis?	Yes No
Do you have a pre-sale and 1st quarter marketing plan in place?	Yes No

Product & Service Sales
Will you use a Recommendation Form for products & future services?	Yes No
Will your team be cross-trained to understand each other's role in service and sales?	Yes No
Will your team receive incentives for product & service sales?	Yes No

Clinical Integration
Are you interested in MediSpa services like botox and other more invasive procedures?	Yes No
Will you promote your spa services in physician offices for health enhancement?	Yes No

General Information
What areas would you like assistance with prior to opening your spa?

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